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C1B

Support

Find answers to common questions, check troubleshooting notes, or email support for help with C1B.

FAQ Troubleshooting Email Support

FAQ

Is my data private?

Your care records are yours. C1B stores the care information you choose to add on your devices. When available, those records may sync through Apple's iCloud/CloudKit services using Apple's standard data protection.

C1B does not operate its own server that receives or stores your care records, and the developer cannot view your iCloud-synced care records. The app has no ads, no third-party analytics or tracking SDKs, and does not sell your personal information or use care records for third-party ad targeting.

For more detail, read the Privacy Policy.

Is Family Sharing supported?

Yes. C1B supports Apple Family Sharing for eligible C1B purchases, subject to Apple's Family Sharing and App Store rules.

Does every user who wants to read or write a shared profile need C1B Plus or C1B Unlimited?

Yes. Each user who wants to read or update a shared care profile needs C1B Plus or C1B Unlimited.

If you receive C1B Plus or C1B Unlimited benefits through Apple Family Sharing, you should not need to purchase separately because those benefits come from the family purchase.

Troubleshooting

There are no known issues at the moment.

Contact support

For support questions, email support@c1b.app.

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